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A British family says their £4,000 five-star holiday was ruined when they came down with a mystery illness in Turkey which hospitalised their five-year-old son.
Mum-of-two Sheri Smith, 43, didn’t eat for five days, unable to consume any food and barely any water.
‘We saw the hotel doctor, and when he examined me and touched my stomach I was screaming from the pain,’ says stay-at-home mum Sheri, from Croydon.
She was excited at first for her break to Delphin Imperial Resort on Lara Beach, Turkey, with her son, daughter and husband.
But she claims on the second day of the trip everyone in the family apart from her daughter contracted a stomach bug.
Sheri Smith, right, paid over £4k for a week long holiday at the resort Delphin Imperial Resort on Lara Beach, Turkey, with agents Travel Republic. But the family contracted an illness which hospitalised their five-year-old and left the mother of two hallucinating
Her five-year-old son had to be hospitalised – and could have possibly died from the condition if not quickly treated
She says they spent the next five days in excruciating pain during the trip booked with agents Travel Republic.
Her five-year-old son, who the family asked not to be named, had to be hospitalised – and could have possibly died from the condition if not quickly treated.
Doctors in Turkey put the five-year-old on an antibiotic drip used to treat both E-Coli and salmonella, telling the family both diseases are virtually identical in terms of symptoms.
The boy soon improved but without doctors even finding out what exactly the illness was, with agents launching an investigation.
To add to their misery, travel chaos meant their flights were delayed by hours both ways.
Doctors in Turkey put the five-year-old on an antibiotic drip used to treat both E-Coli and salmonella. Both diseases are virtually identical in terms of symptoms, and the boy recovered
Sheri says: ‘I’m just so angry because it was our family holiday that I paid a lot of money for, and it just got ruined.
‘We’d got married in lockdown so we never to do the honeymoon we wanted, so this was like our second special family honeymoon.
‘By the second day though that was it – the holiday was over.
‘We basically couldn’t move from bed and I was hallucinating because of my fever, but I didn’t want to go to hospital because I was worried I’d be stuck here for weeks afterwards.’
They flew to Antalya, Turkey, in the early hours of June 5, and the next day her son started to have stomach pains.
‘Eventually by midday we decided he might just be hungry, so we got him some pasta,’ she went on.
‘By half past he said he wasn’t feeling well. Not even 30 mins later he sat up and was sick everywhere.’
Sheri initially blamed it on the sun or food poisoning, but now blames poorly cooked food or the pool – but has no evidence of either.
A blood test revealed he was suffering with a serious bacterial infection, she continued.
The the 5-star Delphin Imperial Resort on Lara Beach in Turkey, is pictured. Sheri says she is considering legal action after spending £4K on the holiday
Sheri added: ‘They basically said to me he couldn’t go home and had to stay in hospital, and they put him on antibiotics.’
Next, she and her husband were struck.
‘We were in there maybe five minutes, but within that time three other families came down to the front desk to complain about the same problem.’
Sheri says she is considering legal action.
A spokesperson for Travel Republic said they have ‘started an urgent investigation with the hotel to clarify the details’ and are taking any suggestion that guidelines have not been met ‘very seriously’, adding they are ‘looking into the matter with the upmost priority.’
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